Privacy Policy.

Data Collection via Scraping (Creators Only). To streamline the onboarding process, verify Creator identity, and assist in setting up storefronts and wishlists, Fanvault may collect publicly available data from Creators' public social media profiles (such as Instagram, TikTok, Twitter/X, YouTube, etc.) using automated means (e.g., web scraping). This may include public profile information, follower counts, engagement metrics, and public content. By registering as a Creator and linking or providing your social media handles, you authorize us to collect this public data for these purposes.

Meta/Instagram Connect. Fanvault allows Creators to connect their Instagram accounts to the Platform via the Meta Developer API. This is an optional feature. If you choose to link your Instagram account, you will be asked to authorize Fanvault to access specific data from your Instagram account.

We collect this data solely to verify your Creator status, display your verified social presence on your Fanvault storefront, and provide the core functionality of linking your physical collectibles to your Instagram content. We do not use this data for unauthorized advertising purposes, and we do not sell this data to third parties.

To request deletion of your Instagram data, visit our Data Deletion page or disconnect your account at any time from Settings → Connected Accounts.

TikTok Connect. Fanvault lets Creators optionally connect their TikTok accounts using TikTok's Login Kit. If you choose to connect TikTok, you will be asked on TikTok's consent screen to grant Fanvault specific scopes (at minimum user.info.basic, user.info.profile, user.info.stats, video.list, and video.upload).

We use TikTok data only to: (a) verify your Creator identity, (b) display your verified TikTok handle on your Fanvault profile, (c) give the Fanvault AI assistant brand context so it can better personalize your storefront and recommendations, and (d) send draft posts to TikTok when you explicitly request it. We do not sell TikTok data, we do not use it for unrelated advertising, and we do not share it with third parties except the trusted service providers listed in Section 4.

You can disconnect TikTok at any time from Settings → Connected Accounts (or from the AI page / Edit Profile modal). Disconnecting clears the stored TikTok tokens and stops all authenticated TikTok API calls on your behalf. You can also revoke Fanvault's access directly from inside the TikTok app.

Other Third-Party Platforms. If you choose to connect other social media accounts or sign in using a third-party service (e.g., Google), we may collect your name, email address, profile picture, and other information made available by that service in accordance with its privacy policy.

Data from Other Users. Other users may provide information about you when they interact with you on the Platform, such as when a Creator mentions you in a post or when a Fan sends you a gift.

Providing and Maintaining the Services. To operate Fanvault, manage your account, process transactions for memorabilia, paid DMs, tipping, and wish list items, facilitate shipping and fulfillment, and provide customer support.

Powering AI Features. To operate our AI assistant, allowing it to take actions on your behalf (such as configuring your storefront, drafting product descriptions, or managing your profile) based on your explicit commands. We may also use interaction data in an anonymized, aggregated form to train and improve our AI models.

Identity Verification and Safety. To verify the identity and age of Creators, prevent fraudulent activity, detect and prevent abuse, enforce our Terms of Service, investigate and resolve complaints under our Complaints Policy, and maintain a safe and brand-appropriate environment for all users.

Personalization. To customize your experience, display relevant content and recommendations, and tailor our communications to your interests based on your past interactions with the Platform.

Communication and Marketing. To send you administrative messages, security alerts, transaction confirmations, and customer support responses. With your consent (where required by law), we may also send promotional emails and push notifications about new features, Creator updates, and special offers. You may opt out of marketing communications at any time.

Analytics and Product Improvement. To analyze how users interact with our Platform, measure the effectiveness of our features and marketing campaigns, conduct research and development, and improve the overall user experience.

Legal Compliance. To comply with applicable legal obligations, tax reporting requirements, anti-money laundering laws, and to respond to lawful requests from law enforcement or regulatory authorities.

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Meta/Instagram. When you use the Instagram Connect feature, certain data is exchanged with Meta in accordance with their Platform Terms to facilitate and maintain the connection. The data we send to Meta is limited to what is necessary to authenticate and maintain the API connection.

TikTok. When you use TikTok Connect or the "Post to TikTok" feature, Fanvault exchanges the information described in Section 2.3 with TikTok's Login Kit, Display API, and Content Posting API, in accordance with the TikTok Developer Terms of Service. The data we send to TikTok is limited to what is necessary to authenticate your account, read the scopes you approved, and deliver the draft posts you explicitly initiate.

Business Transfers. If Fanvault Shop Inc. is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your Personal Data may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Platform prior to your Personal Data being transferred and becoming subject to a different privacy policy.

Legal Requirements and Safety. We may disclose your information if required to do so by law, subpoena, or court order, or if we believe in good faith that such disclosure is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of Fanvault; (c) prevent or investigate possible wrongdoing in connection with the Services; (d) protect the personal safety of users of the Services or the public; or (e) protect against legal liability.

Right to Access and Portability. You can request a copy of the Personal Data we hold about you in a structured, commonly used, and machine-readable format.

Right to Correction. You can update or correct inaccuracies in your profile information directly through your account settings, or by contacting us.

Right to Deletion. You can request that we delete your account and associated Personal Data. Please note that we may retain certain information as required by law (e.g., transaction records for tax purposes) or for legitimate business purposes (e.g., fraud prevention and dispute resolution).

Right to Opt-Out of Marketing. You can unsubscribe from promotional emails by clicking the "unsubscribe" link at the bottom of any marketing email. You can also manage your notification preferences in your account settings.

Right to Restrict Processing. In certain circumstances, you may have the right to request that we restrict the processing of your Personal Data.

California Residents. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know about the categories of Personal Data we collect and the right to opt out of the sale or sharing of your Personal Data. We do not sell your Personal Data.