Cookie Policy.
Effective Date: April 23, 2026 · Operated by Fanvault Shop Inc.
1. Introduction
This Cookie Policy explains how Fanvault Shop Inc. ("Fanvault," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website (https://fanvault.shop/), our associated domains (including fanvaultshop.com, fanvault.ai, and fanvault.me), and any related services (collectively, the "Services" or "Platform"). It describes what these technologies are, why we use them, and how you can control them.
This Cookie Policy supplements and should be read together with our Privacy Policy and Terms of Service.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the website operator.
Alongside cookies, we also use similar tracking technologies, which this policy covers collectively as "cookies" unless stated otherwise:
- Web beacons and pixels are tiny graphic images embedded in pages or emails that communicate information back to a server.
- Local storage objects are used to store larger amounts of information directly in your browser.
- Software development kits (SDKs) in our mobile applications perform similar functions to cookies.
- Session replay technologies record your interactions with the Platform to help us understand and improve the user experience.
3. Why We Use Cookies
We use cookies to:
- Operate and secure the Platform, including authenticating users and preventing fraud.
- Remember your preferences and settings, such as language and login state.
- Understand how users interact with the Platform so we can improve performance and design.
- Measure the effectiveness of our communications and marketing.
- Deliver relevant content, recommendations, and advertising.
- Support our AI assistant and other platform features.
4. Types of Cookies We Use
We group cookies into four categories based on their purpose.
4.1 Essential Cookies
Essential cookies are required for the Platform to function properly. Without these, parts of the Services would not work. You cannot opt out of essential cookies because they are necessary to provide the Services. Examples include:
- Session and authentication cookies that keep you logged in.
- Security cookies that help detect and prevent fraudulent activity.
- Load-balancing cookies that ensure the Platform performs well.
- Cookies that remember items in your cart or wish list during a session.
4.2 Analytics Cookies
Analytics cookies help us understand how users find, navigate, and use the Platform. We use this information to improve performance and user experience. These cookies may collect information such as pages visited, time spent, click paths, device and browser type, approximate location, and referring URLs. This data is typically aggregated and does not directly identify you.
4.3 Functional Cookies
Functional cookies allow the Platform to remember choices you make and provide enhanced, more personalized features. Examples include remembering your preferred language, display preferences, and whether you've seen a particular notice.
4.4 Marketing Cookies
Marketing cookies are used to deliver advertisements that are relevant to you and to measure the effectiveness of our marketing campaigns. These may be set by us or by third-party advertising partners through our site. They track your activity across websites and may build a profile of your interests.
5. First-Party and Third-Party Cookies
Cookies placed on your device may be set by us ("first-party cookies") or by third parties whose services we use ("third-party cookies"). We use third-party cookies for the following categories of services:
| Category | Purpose | Example Providers |
|---|---|---|
| Payment Processing | Securely processing transactions and detecting fraud | Stripe |
| Analytics | Understanding Platform usage and performance | Google Analytics and similar analytics providers |
| Session Replay | Recording user interactions to improve the Platform | Session replay vendors |
| Customer Support | Operating support chat, ticketing, and help tools | Support software providers |
| Marketing and Email | Sending transactional and marketing communications and measuring their effectiveness | Email service providers, marketing automation platforms |
| Advertising | Serving and measuring relevant ads, including on third-party sites | Ad networks and social advertising platforms |
| Social Integrations | Enabling login or content sharing from platforms such as Instagram | Meta and similar social platforms |
The third parties listed above set their own cookies subject to their own privacy and cookie policies. We encourage you to review those policies to understand how they collect and use your information.
6. How Long Cookies Last
Cookies fall into two duration categories:
- Session cookies exist only for the duration of your browser session and are deleted when you close your browser.
- Persistent cookies remain on your device for a set period, which may range from minutes to several years, or until you delete them.
The retention period of each cookie depends on its purpose. Essential session cookies expire at the end of the session, while functional and analytics cookies typically persist for between thirty days and two years.
7. Your Choices and Controls
You have several options for controlling or limiting the use of cookies on our Platform.
7.1 Fanvault Cookie Preference Center
The first time you visit the Platform, you will be presented with a cookie banner or preference center where you can accept, reject, or customize the non-essential cookies that are set. You can revisit and change your preferences at any time through the "Cookie Preferences" link available on our Platform.
7.2 Browser Controls
Most web browsers allow you to view, manage, delete, or block cookies through browser settings. Instructions for commonly used browsers are available at:
- Chrome: https://support.google.com/chrome/answer/95647
- Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471
- Firefox: https://support.mozilla.org/kb/cookies-information-websites-store-on-your-computer
- Microsoft Edge: https://support.microsoft.com/microsoft-edge
Please note that blocking or deleting essential cookies may impair the functionality of the Platform, including your ability to log in or complete transactions.
7.3 Mobile Device Controls
On mobile devices, you can limit interest-based advertising through your device settings:
- iOS: Settings › Privacy & Security › Tracking
- Android: Settings › Privacy › Ads
7.4 Opt-Out Tools for Advertising
To limit interest-based advertising across third-party sites, you can use:
- Digital Advertising Alliance: https://optout.aboutads.info
- Network Advertising Initiative: https://optout.networkadvertising.org
- Your Online Choices (EU): https://www.youronlinechoices.eu
8. Do Not Track and Global Privacy Control
Some browsers transmit "Do Not Track" (DNT) signals. Because there is no industry consensus on how to respond to DNT signals, we do not currently respond to them.
For California residents, we honor the Global Privacy Control (GPC) signal where legally required as a valid request to opt out of the sale or sharing of personal information. Note that we do not sell your personal data. For more information on your California privacy rights, please see our Privacy Policy.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, new technologies, or legal requirements. If we make material changes, we will notify you by email or by posting a prominent notice on the Platform at least thirty (30) days prior to the change becoming effective. Your continued use of the Services after the effective date constitutes your acceptance of the revised Cookie Policy.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Fanvault Shop Inc.
Privacy Inquiries: privacy@fanvaultshop.com
General Support: support@fanvaultshop.com
Legal: legal@fanvaultshop.com
Address: Available upon request.