Creator Guide.

1. Getting started

You need an invite to sell. Two ways to get access:

• Creator invite link: Open the link with a code, confirm, then sign up (email or OAuth).
• Referral code: Already have an account? Use the fan-to-creator page and enter a valid code.

After email verification you’re sent to onboarding.

2. Account and onboarding

Four steps, in order:

1. Profile: Display name, username (profile URL), phone, image, bio. Sets you as a creator.
2. Social links: Platform + URL for each. Optional: mark content as NSFW.
3. Payouts & ship-from: US address for labels and payouts. Validated (state, ZIP). Skip and add later in Dashboard → Settings → Shipping.
4. Confirmation: Application submits automatically. Under review until approved. No auctions until then.

3. After approval

Before creating auctions:

• Connect Stripe: Dashboard → Payment. Complete Connect onboarding. Payouts go to this account. Required for auctions.
• Ship-from address: If you skipped it: Dashboard → Settings → Shipping. Used for all label generation.

4. Creating listings

Auctions

• Dashboard → Create Auction. Wizard: title/description, media, pricing (starting bid, reserve, buy-now), schedule, shipping tier (light / medium / heavy / custom).
• International shipping: Optional per listing (“Offer international shipping”). Customs forms are generated automatically. No extra info needed from you.
• Save as draft, then schedule or publish. Requires approval + Stripe connected.

Drops

• Simpler form: title, description, price, quantity, image, optional video. For fixed-price, multi-quantity.

5. Fanvault AI

Manage your store on the go

• Go to Dashboard → Fanvault AI to connect your Telegram account by scanning the QR code or clicking the deep link.
• Draft Listings: Just send a photo of your item to the Fanvault bot, and our AI will automatically draft a title and listing flow for you.
• Quick Actions: Use commands like /create, /update, /messages, and /report to natively manage your active listings and reply to bidders from inside the chat.

6. Shipping and fulfillment

Ship-from (Dashboard → Settings → Shipping) is used for every label. When you make a sale:

1. Order shows in Dashboard → Orders.
2. Buyer adds or confirms shipping (auctions: after winning).
3. You generate the label (Shippo). Domestic US and international are supported.
4. Mark shipped; tracking is saved and buyer is notified.

Shipping fees are per listing; platform keeps them. You get item price minus platform fee.

International shipping

• If you turned on “Offer international shipping” for a listing, buyers in supported countries (e.g. US, Canada, UK, Mexico, Australia, and many more) can purchase. Shipping cost is calculated at checkout.
• Labels are generated with the correct carrier and customs (DDU, Delivered Duty Unpaid: buyer is responsible for duties/taxes in their country).
• Customs forms are generated automatically for international shipments. You don’t need to provide an origin country or tariff code.

7. Payouts and fees

• Fees: You pay 8% (or 0% with referral waiver). Buyer pays 3% + shipping. Platform keeps shipping revenue.
• Payouts: After payment, funds go to your Stripe account on Stripe’s schedule.
• Referrals: Your code is in the dashboard. Referred creator onboards + lists first auction → you get 1 month fee-free (0%). Waivers stack up to 12 months.

8. FAQ

How long does approval take?

Team reviews; you’re notified when approved.

Why connect Stripe?

We pay you through Stripe Connect. Required to create auctions.

International shipping?

Optional per listing. Turn on “Offer international shipping” in the wizard; customs forms are generated automatically. We support many countries (e.g. US, Canada, UK, Mexico, Australia, and more). Buyers in those countries see your listing and get a calculated shipping rate; you get one international-capable label (DDU) when you generate it.

Buyer didn’t add shipping?

Order waits for address; we may remind. Need help → support@fanvaultshop.com.

Change profile or ship-from?

Profile: Dashboard → Profile. Ship-from: Dashboard → Settings → Shipping.